WEDDING/EVENT SERVICE FAQS
Why Choose Noelani’s Makeup Artistry and Hair?
Reputation!
Since 2010, real brides have reviewed and rated us higher and more often than any other on-location hair and makeup service provider. We believe our client’s value an experience; therefore, it is our goal that the entire process, from booking to services, is as positive and professional an experience as can be. We focus on customer service as much as artistic ability and our sophisticated process of managing your event allows for accuracy and efficiency, ensuring a stress free wedding/event day.
What time will the services begin?
Start time depends on the type and number of services requested. We try to keep prep times from exceeding 4 hours, plus some buffer time added in as well. If there are more than 4-6 core services requested, you can usually plan to begin services about 4-5 hours before the designated Ready Time.
Do you require a consultation to provide me a service quote?
No. Simply complete our on-line Service Request and receive a detailed Proposal within days, if not hours.
Is a consultation or Preview Service included in the price?
No. All of our services are priced individually, in an ala carte format. This allows you to select and pay for only the services you actually want. This is something to keep in mind when comparing to other service providers.
When can I make changes to my event?
Anytime. Providing our availability, you may continue to edit services before and after the Security Deposit is made, up to 6 weeks prior to the wedding/event day. At that time, you may no longer cancel services without charge. You may continue to add any services up to the event date. We schedules are determined well in advance; therefore, we encourage change requests be made as early as possible, as they are contingent on Artist availability.
Do I need to have a Preview Service (practice session)?
No. The Preview Service is optional, however, highly recommended. It is a collaboration opportunity for the bride and Artist to create the wedding day look and finish and to best ensure the bride’s vision is achieved.
When do I pay for the Services?
All Payments are made through PayPal, Cash or a major credit card. Visa, Master Card or American Express. Sorry but no checks.
First: To secure an Event requires only a $50 Deposit. The Deposit allows us secure your date and goes towards your service total and will show as a credit on the Final Invoice. The Deposit is non-refundable and canceling the Event, forfeits the Deposit.
How does the Travel Fee work?
The Travel Fee is added to any event exceeding 20 miles from ZIP CODE 91977. Travel Fees begin at $25 and increase an additional $10 every 10 miles. Extended distances and over night requirements are negotiable.
Do you have a salon that I can receive my services?
Not typically. We are not affiliated with any salon. All of our services are exclusively on-location. If you require assistance with a location, a salon may be an option for an additional charge.
Can I have an Artist stay to change my style after the ceremony or freshen up my makeup before the reception?
Yes. This type of request is billed as an hourly service and starts at $35/hour.
How many Artists come to do services?
The number of Artists is determined by a combination of details, including number of participants, service selection, location, Artist availability and requested Ready Time. There is no additional service cost if additional Artists are required.
What are the advantages to Airbrush Foundation?
Airbrush is long wearing, up to 12 hours. Can be especially beneficial for summer heat or all night dancing. It is water resistant, sweat and tear resistant and transfer resistant. Airbrush provides a matt finish but still looks skin like. Requires much less powder use, which can often cause skin to appear older. Coverage can easily be adjusted to client’s preference of light, medium or heavy and has a more natural translucent look. It is excellent for covering blemishes and discoloration. Airbrush is lightweight and won't feel heavy on the skin.
What are the disadvantages to Airbrush Foundation?
It is an additional cost. Some do not care for the feel of the application; a cool mist. If touched before dry, will leave fingerprints. Lastly, can look too perfect for some.
What products do you use?
We require our Artists use only quality and professional products, lines such as Jouer, MAC, Makeup Forever, Bobbi Brown, Nars, Laura Mercier, Stila, OCC (Vegan), and Kevin Murphy. You are welcome to bring your own makeup as well.
Is gratuity included?
Any additional gratuity is not expected but certainly welcomed.
An excellent reference to Wedding Makeup & Hair by Fellow Makeup Artist Nikita Pere